I’m having difficulty with a new problem, logging in to my Personal Passworder.
The login screen opens, and the Accounts window has the name of my password account (which is highlighted). I type my password into the Password space, but the “Open” button remains grayed out and I can���t open the program by hitting the Enter key or clicking on the Open button. It’s the same password I’ve been using for quite a while, and I’ve double checked my spelling. My email to [email protected] failed to deliver.
Any suggestions would be appreciated. Thanks.
R
Answer by
Robert Polubinski
I've installed and tested then retested the software with in all kind of situations and it responded correctly. I must believe that the error you're receiving is actually related to the a wrong password, because once you type the password, the application will allow access to the created databases.
One simple bug, if I can name it this way, that I encountered was when I entered the password. For some reason, it appears that when you type the password in a fast way, it displays a password error. I've typed only one character at the time and it worked normally. Try this and double check the password you enter.
I’m having difficulty with a new problem, logging in to my Personal Passworder.
The login screen opens, and the Accounts window has the name of my password account (which is highlighted). I type my password into the Password space, but the “Open” button remains grayed out and I can���t open the program by hitting the Enter key or clicking on the Open button. It’s the same password I’ve been using for quite a while, and I’ve double checked my spelling. My email to [email protected] failed to deliver.
Any suggestions would be appreciated. Thanks.
I've installed and tested then retested the software with in all kind of situations and it responded correctly. I must believe that the error you're receiving is actually related to the a wrong password, because once you type the password, the application will allow access to the created databases.
One simple bug, if I can name it this way, that I encountered was when I entered the password. For some reason, it appears that when you type the password in a fast way, it displays a password error. I've typed only one character at the time and it worked normally. Try this and double check the password you enter.